Guest relations agent • Wokingham, England

Great opportunity: we are hiring a guest relations agent in Wokingham, England. Ideal candidate: • Fluent in the local language plus good spoken English • Calm under pressure when the desk is busy or a guest is upset On a typical shift you will handle lost property, complaints and billing disputes at the desk; prepare welcome folders and key cards for arriving guests; handle same-day, online and phone reservations; answer incoming calls and route them to the right department; process late check-outs, upgrades and room changes. 3+ years on the tools preferred. Rotating shifts. £2,900 per month, negotiable for the right hands. Apply today to start as soon as possible.