Front office receptionist • Fife, Scotland

Vacancy available: we are hiring a front office receptionist in Fife, Scotland. You will be based in a resort or holiday hotel. What we are looking for: • Able to work rotating shifts including nights, weekends and holidays • Calm under pressure when the desk is busy or a guest is upset • Previous front desk or guest-facing hospitality experience The role involves: • Take card payments and process pre-authorisations at check-in • Log and action guest requests in the concierge/task system • Handle same-day, online and phone reservations • Monitor the PMS for overbookings and no-shows • Run the night audit and close the day's accounts on the night shift • Liaise with housekeeping on room status and turnaround times Freshers welcome — about 6 years of practice is enough. Part-time with flexible hours. Performance bonus on top of base pay. Walk-in interviews this week.