Front office receptionist • Darlington, England

Join our team: we are hiring a front office receptionist in Darlington, England. The job is at a hotel group's central reservations office. The role involves: • Answer incoming calls and route them to the right department • Handle lost property, complaints and billing disputes at the desk • Keep the lobby, desk and back office tidy and presentable • Run the night audit and close the day's accounts on the night shift • Monitor the PMS for overbookings and no-shows • Log and action guest requests in the concierge/task system You should have: • Confident using a PMS (Opera, Fidelio, Protel or similar) • Able to work rotating shifts including nights, weekends and holidays • Good telephone manner and clear written communication Full-time with occasional weekends. Pay around £2,150 per month, based on your experience. Share your details and we will call you back.